StudyPlace Support
5 August 2026
Getting in touch
Open Settings › Feedback in the app and it comes straight to us. No account, no sign-in.
Telling us what went wrong and which window seat you were on helps a great deal.
If you want a reply, tap "I'd like a reply" and leave an email address. You can also send it blank — but then we have no way to reach you, and what you wrote is used only to read and to fix.
If you need a reply, or cannot open the app, write to xodbs3203@icloud.com.
Common questions
A window seat is stuck on "Fetching the view".
Window videos are not bundled with the app; they download the first time you open that seat (1–76MB each). Try again on Wi-Fi, and tell us if it still sticks.
It says "No photo yet".
That seat has no image yet. We would rather say it is empty than invent a place that does not look like that.
What does "Made with AI" mean?
That the view is video generated by AI from a single photograph. Seats that show a photograph taken by a person do not carry the mark. Either way it is not how the place looks right now — it is not travel information and not a live view.
There is no sound.
Check the silent switch on your device and the individual sliders in the Sound panel. Each seat opens with sounds that suit it, unless you turned something down there before.
Can I play Apple Music at the same time?
Yes. This app's sound layers over music from other apps.
My study time disappeared.
Study time is stored on this device only. There is no account, so it does not follow you to a new device.
Price
This release is free. No subscription, no in-app purchases.